After a global break that lasted at least 18 hours and left millions of users without access to its digital services, Microsoft has announced it has noted progress in restoring the functioning of affected platforms. However, the company warns that some users could continue to face problems until full stabilisation of infrastructure.
In recent updates, the American technology giant announced that the situation in Europe is improving as the availability of services is increasing gradually. Even the distribution of emails has been restored to an increasingly large part of the infrastructure.
According to Microsoft, Japan continues to have a relatively stable situation, while improvements have also been recorded in North America.
Japan remains relatively stable, while the situation in North America is also improving. However, some clients may still experience disruptions in access to services as recovery actions continue, the company said, the BBC reported.
The disruption affected some of Microsoft’s most used platforms, including the Outlook E-mail service, the communication platform and videoconference Teams, as well as other Microsoft 365, which are used daily by businesses, educational institutions and various organisations.
The biggest consequences were reported in the United States and Australia, but problems spread to other parts of the world, preventing the normal functioning of many institutions and companies, CNN reports.
In the U.S., some employees were forced to finish work hours early, since they could not use the internal systems of companies. While in Australia, businesses reported difficulties printing bills, and some schools failed to develop planned online lessons.
The cuts had consequences in other sectors as well. Australian media reported problems with direct broadcasts from courts, obstacles to the development of online work interviews, and difficulties in supermarket distribution centres.
Microsoft had earlier launched interventions to stabilise server infrastructure and restore affected platforms. Initial efforts, including the resumption of problematic systems, brought improvements, but failed to ensure a steady functioning immediately.
In a later announcement through the official account of Microsoft 365 incidents on the social network X, the company indicated that it had not yet confirmed the sustainable return of all services.
Technical teams are continuing to eliminate the remaining problems, while Microsoft has told users that obstacles can continue until the full outcome of the recovery process.
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Source Layer: Signal