Airb has changed the rules for the owners of accommodation, limiting tasks they can ask guests for, especially those related to pre-emptive cleaning.
According to new instructions, hosts can set seven standard rules for their homes as well as increase other requirements considered reasonable. However, the company points out that guests, who also pay cleaning fees, should not be forced to perform jobs usually belonging to cleaners, such as washing and fixing dishes or removing sheets from their beds.
The new regulations will be implemented for all reservations made on the platform from November 20th to November 20th, Telegraphy broadcast.
The apartment rules help guests understand owners’ expectations, but we have heard from our community that they may be confusing, heavy and difficult to manage, Airb told BBC.
The company added that it has reviewed instructions to make it clearer and easier to find, establishing a new policy aimed at ensuring that requests to guests are reasonable and without surprises.
Under the terms published on the airbub page, owners in general cannot ask guests to perform tasks that require much time or effort, or usually realised by a janitor. In addition to washing dishes and removing sheets, the category includes sending waste out of property.
However, there may be exceptions under certain circumstances. For example, in areas where water restrictions are implemented because of drought, guests may be required to limit shower time.
Ayrbnb also announced that the rules of each property will appear most prominently on the platform and will be included in the recallors who receive guests for their reservations.
The contracts will be allowed only in limited cases, including situations where they are required by law or by the rules of housing owners associations.
Even though owners cannot impose penalties on guests, they will continue to have control over house rules and demands. If a motion conflicts with Ajrb’s policies, the issue will be signalled and the owner will be able to file complaints if he disagrees with the assessment.
For years, platform users have complained about their overwork required before leaving, especially when they have to pay for cleaning fees.
The debate has also returned to the attention because of viral videos published by Cassie and Jon, a couple who rent property in the American state of Georgia. In their videos, they inspect the options in detail after guests leave.
In one video, the couple accuse the guests of breaking house rules after leaving their television remote in the wrong place.
Videos have been criticised for strict rules and high cleaning standards, but the couple has responded that their contents have been misinterpreted. They have inspired other social networking makers to publish parodys for hosts with excessive demands. /Telegraphy/